Delete your account

You can delete your Countia account and everything backed up to the cloud at any time. There are two ways to do it, depending on whether you still have the app installed.

From inside the app

  1. Open Countia and go to Settings.
  2. Tap Account, then Delete account.
  3. Read the notice that explains what is removed and what stays, then confirm.
  4. Your account and cloud backup are permanently deleted. The app keeps working on this device without an account.

If you no longer have the app

If you have already removed the app and can no longer sign in, you can request deletion by emailing us at the address below. Please write from the email address linked to your account so we can identify it.

support@countia.app

What is deleted and what stays

Permanently deleted

  • Your cloud backup — all your events and settings.
  • Your account record.
  • Your email address stored for sign-in.

Not deleted

  • The days stored on this device — Countia keeps working without an account.

Your subscription is not affected. It belongs to your App Store or Google Play account and is managed there — deleting your Countia account does not cancel it.

How long it takes

In-app deletion takes effect immediately. For requests by email, we permanently delete your account and cloud data within 30 days at the latest.